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Busy Bee Moving LaborBusy Bee Moving Labor by RORX. Fast, Strong, and Efficient. We offer economical labor services exclusively. Our energetic hard-working laborers make sure that your loading or unloading project goes smoothly and headache free. We pride ourselves in providing you with an exceptional customer service experience. You are in command. Let us be your worker bees. Order Now!
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Frequently Asked Questions
Before the Move
How much notice is needed?
The more notice you can provide the better.. To book online, minimum of 48 hrs. notice is best. To schedule last minute moves, please contact us so that we can assist you with scheduling of services. Last minute moves include an additional fee.
Do the movers work for Busy Bee?
Movers are independent servicers, they do not work for or represent Busy Bee Moving Labor.
How do I find out what time they are arriving?
Crews are required to contact you within 24 hrs. of receiving your order details to provide you with a scheduled arrival time.
How do I contact them?
After scheduling your services, you will receive a confirmation email which will include contact information.
What if I need to cancel?
We require 48 hour notice for cancellations. Cancellations within 48 hours are subject to a cancellation fee of $100. Please contact us directly to discuss cancellation fee?
Can I change the date or time of the job?
Yes, but availability is not guaranteed. To change the date, you must contact us and we will process changes within our system.
What supplies will the crew bring?
All supplies included free of charge will be listed under equipment. There are some supplies available at a cost.
Will the crew help me pack?
We focus on loading and unloading services. It is ideal to have everything packed and ready to be loaded upon arrival of crew since they are not professional packers.
Will the crew have a truck?
Services booked will not include moving truck, container or any other means to transport your belongings.
Can they drive my truck?
Due to insurance reasons, the crew is not allowed to drive your truck or your personal vehicle/s.
Is there additional cost for stairs or elevators?
There is an additional charge for flights of stair, this fee will be displayed on your price breakdown. We do not charge extra for elevators, but the job will take longer than normal when elevator or stairs are involved.
Will I be charged for travel time?
Any travel charge for your area will be included in your pricing. Travel time is not “on clock” time, the time will begin upon the crew’s arrival at your location. The only exception is when scheduling a load follow to unload.
Are all movers licensed?
A license not required for this type of service. Any damages should be reported directly to the Mover. For more information, please refer to Movers' profiles.
What equipment does the vendor bring?
All equipment included free of charge will be listed under equipment. Crews will have equipment available at a cost.
Is there anything the movers will not load or unload?
Hazardous material, weapons, cash, collectables, jewelry are some of the items that your mover will not move.
The more notice you can provide the better.. To book online, minimum of 48 hrs. notice is best. To schedule last minute moves, please contact us so that we can assist you with scheduling of services. Last minute moves include an additional fee.
Do the movers work for Busy Bee?
Movers are independent servicers, they do not work for or represent Busy Bee Moving Labor.
How do I find out what time they are arriving?
Crews are required to contact you within 24 hrs. of receiving your order details to provide you with a scheduled arrival time.
How do I contact them?
After scheduling your services, you will receive a confirmation email which will include contact information.
What if I need to cancel?
We require 48 hour notice for cancellations. Cancellations within 48 hours are subject to a cancellation fee of $100. Please contact us directly to discuss cancellation fee?
Can I change the date or time of the job?
Yes, but availability is not guaranteed. To change the date, you must contact us and we will process changes within our system.
What supplies will the crew bring?
All supplies included free of charge will be listed under equipment. There are some supplies available at a cost.
Will the crew help me pack?
We focus on loading and unloading services. It is ideal to have everything packed and ready to be loaded upon arrival of crew since they are not professional packers.
Will the crew have a truck?
Services booked will not include moving truck, container or any other means to transport your belongings.
Can they drive my truck?
Due to insurance reasons, the crew is not allowed to drive your truck or your personal vehicle/s.
Is there additional cost for stairs or elevators?
There is an additional charge for flights of stair, this fee will be displayed on your price breakdown. We do not charge extra for elevators, but the job will take longer than normal when elevator or stairs are involved.
Will I be charged for travel time?
Any travel charge for your area will be included in your pricing. Travel time is not “on clock” time, the time will begin upon the crew’s arrival at your location. The only exception is when scheduling a load follow to unload.
Are all movers licensed?
A license not required for this type of service. Any damages should be reported directly to the Mover. For more information, please refer to Movers' profiles.
What equipment does the vendor bring?
All equipment included free of charge will be listed under equipment. Crews will have equipment available at a cost.
Is there anything the movers will not load or unload?
Hazardous material, weapons, cash, collectables, jewelry are some of the items that your mover will not move.
During the Move
How do I pay cash?
The crew supervisor ONLY will collect any and all payment involved with your move. This may include a deposit and remaining balance.
What if they are late?
Contact the crew. If you cannot reach them within a reasonable amount of time, contact us by chat. We will step in and help you get in contact with the crew or help you find an alternate crew.
Should I tip?
Tips are not required but are always appreciated. The tip amount should be based on how well you feel they did. Based on customer feedback, the typical amount is $10-$25 per worker.
What if I book more hours than I need?
In order to avoid availability issues, we block out pre-booked times. Due to this scheduling system, the crew will not have an opportunity to schedule a job during any unused time. We do not offer refunds for unused time.
What if the crew does not show up?
Contact the crew first to get any updates on arrival. If you cannot reach them for any reason, please contact us by chat. We will help you find a replacement crew if necessary.
What if I need them for more hours than I booked?
The crew supervisor will be able to assist you with the amount of time needed for your move. After determining the need, you may access your reservation and add extra time to your move.
What if a mover is injured while on the job?
All crews members have signed an agreement stating they will not hold customers liable for injuries. You may also request a release of liability.
How do I know the crew won’t take their time?
Crews want satisfied customers because their reviews generate more business for them. If you feel the job took much longer than what is within reason, feel free to contact the crew and discuss your concerns.
Do crews take lunches and or breaks?
Water and bathroom breaks might be needed, especially during certain weather conditions. In addition to small breaks, lunch breaks may be necessary on long jobs. The mover can explain break/lunch policies with you in more details.
Will the crew take apart or put together my items?
Please include assembling and disassembling details in your order. Some items may require special tools that the crew may or may not have. It is always best to discuss this with vendor before the move date and consider the additional time for assembling/disassembling in hours booked.
The crew supervisor ONLY will collect any and all payment involved with your move. This may include a deposit and remaining balance.
What if they are late?
Contact the crew. If you cannot reach them within a reasonable amount of time, contact us by chat. We will step in and help you get in contact with the crew or help you find an alternate crew.
Should I tip?
Tips are not required but are always appreciated. The tip amount should be based on how well you feel they did. Based on customer feedback, the typical amount is $10-$25 per worker.
What if I book more hours than I need?
In order to avoid availability issues, we block out pre-booked times. Due to this scheduling system, the crew will not have an opportunity to schedule a job during any unused time. We do not offer refunds for unused time.
What if the crew does not show up?
Contact the crew first to get any updates on arrival. If you cannot reach them for any reason, please contact us by chat. We will help you find a replacement crew if necessary.
What if I need them for more hours than I booked?
The crew supervisor will be able to assist you with the amount of time needed for your move. After determining the need, you may access your reservation and add extra time to your move.
What if a mover is injured while on the job?
All crews members have signed an agreement stating they will not hold customers liable for injuries. You may also request a release of liability.
How do I know the crew won’t take their time?
Crews want satisfied customers because their reviews generate more business for them. If you feel the job took much longer than what is within reason, feel free to contact the crew and discuss your concerns.
Do crews take lunches and or breaks?
Water and bathroom breaks might be needed, especially during certain weather conditions. In addition to small breaks, lunch breaks may be necessary on long jobs. The mover can explain break/lunch policies with you in more details.
Will the crew take apart or put together my items?
Please include assembling and disassembling details in your order. Some items may require special tools that the crew may or may not have. It is always best to discuss this with vendor before the move date and consider the additional time for assembling/disassembling in hours booked.
After the Move
If I am dissatisfied, what do I do?
Please allow the crew the opportunity to make it right. If the issue is not resolved, you may leave a review describing your experience.
What if damage occurs?
Please contact us for damages greater than $1000 (see liabilty waiver). Request any necessary forms. As well as deadline information.
Will my review be edited or removed for any reason?
The only time we will remove a review is it if contains profanity, racism, and/or details to be considered inappropriate. We want to make sure reviews are accurate representations of the customer experience without offending customers who may read them. We do not remove reviews upon a movers’ request.
What personal details are included in my review?
Your first name and last initial will be displayed as well as the city where services took place
Can the mover respond to a review I leave?
Although we do not remove reviews,, we do allow replies to reviews.
Please allow the crew the opportunity to make it right. If the issue is not resolved, you may leave a review describing your experience.
What if damage occurs?
Please contact us for damages greater than $1000 (see liabilty waiver). Request any necessary forms. As well as deadline information.
Will my review be edited or removed for any reason?
The only time we will remove a review is it if contains profanity, racism, and/or details to be considered inappropriate. We want to make sure reviews are accurate representations of the customer experience without offending customers who may read them. We do not remove reviews upon a movers’ request.
What personal details are included in my review?
Your first name and last initial will be displayed as well as the city where services took place
Can the mover respond to a review I leave?
Although we do not remove reviews,, we do allow replies to reviews.
